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All customers must contact Antique Ring Boutique if they intend to return an item (within timeframe stated below) prior to posting or returning any item.
14 day return policy applies to all items (the 14 days commences once the item has been signed for or signed and collected from local delivery office).
Any customers who fail to collect the item from a delivery office and the item is returned to Antique Ring Boutique a full refund is not guaranteed.
Any item(s) must be returned in the original condition (and packaging) it was received in-order to receive a full refund.
Any damaged item will not be accepted for a refund.
Any broken item will not be accepted for a refund.
Any altered/repaired item will not be accepted for a refund.
Once an item is successfully returned to Antique Ring Boutique, it will be examined; all gem stones will be examined by a gemmologist/gem laboratory.
A refund will be processed within 48 hours once successfully returned and providing the above is correct.